Thanks. I'm actually one of those people who was under the impression that USA data was fairly complete.
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The OSM data might look complete, but lots of roads (especially those tagged as residential) are mistagged. cycle.travel is a bicycling routing website (etc), and they ignore "residential" roads in USA that haven't been surveyed.[1] You can help improve the map by fixing them up.
The other missing thing is POIs (Points of Interest). Find an area you're familiar with, and add pubs, shops, cafes, vending machines, bus stops etc.
[1] https://lists.openstreetmap.org/pipermail/talk-us/2015-June/...
A great tool for cleaning up the bad TIGER data in OSM is http://osmlab.github.io/to-fix/#/task/tigerdelta