Not my company, but our very similar competitor in SF is moving their call center operations to Reno. I saw they were hiring for my specific job in Reno, at a 20% salary cut. I was tempted, very tempted... I'm sure the COL is so much cheaper there I would come out ahead, and those ski seasons...
Anyway, I thought it was a smart move of them to move their call center operations to Reno, we pay our reps $20 an hour, I bet they can get away with paying their reps $10 or $13 up there, not to mention how much they'll be saving on rent. Also the exec team etc can easily drive or fly up to Reno if needed.
Wonder if they'll have any problems staffing up there?