I actually think the convenience could be a huge win. I already see lots of potential in the UI. Some thoughts I had:
1. Bridging the gap between digital and analog is not a bad strategy if you can bring all the advantages of digital along with it.
2. Already their UI lets you queue up letters to send, schedule letters for particular days, save drafts, etc.
3. It could track more metadata in the digital world, i.e. all sorts of other mechanisms like custom fields/notes to help you track these against customer problem numbers or account numbers at a business. Automatically support using a Google Doc, etc.
4. I suppose an API to tie it into your own applications could be pretty nifty. Especially if they get to the point of allowing businesses to get more bulk mailing options that are much cheaper than $1 a letter.
5. As I mentioned earlier, add support for a community of user-generated content of greeting cards that can be voted/upvoted,
6. Add support for viral/political/consumerist letter templates that can be shared/embedded. Provide a link and let people pile onto a letter-writing campaign. It might look like astroturf, but could allow people to at least scribble an electronic signature.
Lots of potential here. Just need to follow through. I'll see how my first letter looks.
So the cheapest per-credit cost is at $40. And there is no price difference between the $20, $30, and $100 options as they all give 10% more credits than dollars.
Advice/Request: Can you add user-generated greeting cards like threadless does for T-shirts?
If you do, I think your service will win. Thanks! Bye!
(not sure if the founder is reading this, of course)
Hint: If there are some good usage scenarios, it would be good to explain them on the home page. Customers evaluate new products by their benefits, not their features.
for something i do, maybe, once a year, that's a hell of a lot of work
and, no, i don't own a printer. it's not useful in the general case. ditto television. my toaster oven rocks the house, though.
Maybe this is tailored to use for complain letters or threats that people don't want coming from their geographically location...?
"Thousands of customers in over 130 countries are using our service right now. They have their postal mail forwarded to one of our processing facilities, instead of to an office or home address, and then they can view scanned images of each envelope’s exterior (via a secure online account) and direct us to..[open it+scan the contents/discard it/shred it]"
International goes online within the next few days, as does the ability to include a photograph (4x6 glossy print).
Thanks for mentioning the unicode as well; we'll be sure to begin testing that. As for pre-written and shared political letters, that's a great idea we've been considering.
email2postal.com
(About 15 cents per page)
font-family: "lucida grande", "lucida sans", verdana, tahoma, arial, sans-serif;
Bad call on the font choice...It's sad that the first thing I notice when visiting websites nowadays is the usability/design of it