It kind of seems like the food at McDonald's et. al is good enough or has cultural status that makes it hard to compete with. Locol has better tasting food at comparable prices, good decor, and locals working the store but people are still hesitant to make it their go-to burger joint.
From the article, maybe people see a fancy looking store and assume that it's not a place for them?
Any ideas what they could offer to connect better with their communities?
Overall, it seems the proprietors were very out of touch with the community. I have to wonder if they would have been much more successful if, instead of coming up with a hipster sounding name and hiring an architect to design a restaurant that would be "welcoming" to the locals, they had opened it as 'Ez Burgerz' in whatever dilapidated retail space they could find.
On that note, Locol looks awesome and I'll be eating their since it's in my area :D.
A few are linked at the bottom of this article (including the following one), but a personal favorite of mine is My Dinners With Harold (McGee) [0]. In fact, I believe that was the award winning article that turned me on to the publication initially.
[0] https://story.californiasunday.com/my-dinners-with-harold
This, here, is our society failing the residents of Watts.
>Getting all this dealt with, however, risked raising local resentment over outsiders receiving special treatment.
It's not just unfounded resentment and fear of outsiders. People in these neighborhoods have been actively and systematically denied access to capital.
There needs to be is an active effort to increase ownership among the existing residents in an area before promoting massive outside private investment. People need the education, security, and access to capital to own their own homes and open their own businesses.
>Every local business, as a result, was out of compliance and therefore required to pay an annual variance fee for nothing at all.
It's ridiculous how local governance can get so awful.