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And a lot of the firms that use it also tend to be large and have very deep pockets. You pretty much have to cater to their every need, because they pay well.
If they can afford to pay me to spend all day writing workarounds for IE9, why couldn't they afford to upgrade their users to a secure browser?
It is much easier and less expensive to pay a developer to keep writing those workarounds than to recertify all of the internal applications to a modern version of IE. Furthermore there is a significant time cost to the testing and deployment of a new browser to all machines. These two times and costs are often several times if not an order of magnitude or more the developer cost.
Interesting, thanks. I honestly didn't know companies still used IE9. My employers stopped supporting it on EOL.
We have customers that still want support for IE8...

The inertia in some of these organizations is monumental.

You're applying logic to a software issue at BigCorp, that assumption is, sadly, wrong.

A lot of the time it's some kind of support contract though. Somebody at some point in time had a brain fart and signed a contract for a Website running in IE9 for the next 20 years and now they will have to support that, cost it what it might.

IE9, luxury.

At least we don't have to support IE6 any more :)

Why? Those people are not valuable customers.
So people in

- Healthcare tech

- Banking (tools internal to banks)

- Aerospace

- Government

- Academia (think: old internal course-registration tools or professor-used CMSes)

- Education

...are not valuable customers? Because those sectors, and many others, are famous for using old versions of software. IE9? Hell, some giant HealthTech companies mandate IE 6 for their customers with no signs of changing. All of those are areas where there is lots of money to be made.

There valuable customers in software that aren't only young, tech-literate people clicking on ads in a modern browser. Get outside the bubble.

That completely depends on the market you're in. Many governments are still on old versions of browsers and such, and they're also the only type of customer for our products.