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by codazoda·8y ago·view on hn ↗
I recently cancelled Met Life Car Insurance. My new insurance policy was paid in advance so my old one probably was too. Met Life sent me to collections for a $180 bill they say I owed after cancelling. My agent, a broker, cannot explain why I owe the $180 since I had likely paid in advance. I also can't prove that I don't owe because I'd have to go back through nearly 10 years of statements to balance everything out. I'm buying a house and can't have the debt show up on my credit so I pay the bill. Obviously I'm still a little pissed about it. This article is making me wonder if Met Life or my agent released my details to a similar company when I cancelled.

As a side note, I wrote a letter to the president of Met Life insurance on another policy that they had failed to cancel. The president's office responded with a letter that said they corrected the date and that I had no balance. That letter came on the same day as another letter showing that it had been cancelled retroactively but that I owed a remainder of $25. Their letters were in conflict with each other.

1 comments
Every time you write a check for a recurring service, in the memo field include "services through X", so you will always know that you were paying for services through a given date, and it won't matter if it's paid before or after the services are rendered.

Similarly, every invoice you got from Met Life should also have a coverage date range on it. Shouldn't ever be ambiguous.