It's an unreliable keyboard, but I'm not sure it's worse than e.g. the hockey puck mouse, the G4 Cube or "antennagate".
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Hockey puck was something people could (and did) replace. Especially if you wanted 2 mice buttons for OS X.
G4 cube at least worked, although it was far too expensive. No doubt Steve was wanting another cube and it was purely "art".
AntennaGate was way overblown. The GSM iPhone 4 was sold for four years without a redesign. The unreliable keyboard - yeah that's a real issue.