You don't necessarily have to fix it yourself, though. You could get it serviced by a professional, just like people do with a washing machine or a fridge.
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And that happens today every day with the iPhone? There are plenty of professionals, both authorized and unauthorized by Apple, that can do nearly any repair necessary on an iPhone.
No, it does not happen with the iPhone or most other Apple products. They are incredibly hostile to 3rd party repairers.
Apple is notoriously draconian about ensuring that 3rd parties are blocked from accessing schematics and repair manuals. I'm talking, they threaten lawsuits to anyone publishing schematics, and there is no legal way to obtain those schematics unless you're an Apple authorized repairer - in which case you'll never need them because your job is just to replace entire logic boards after minimal diagnostics. This creates enormous waste and costs a lot more than an actual repair would. In some cases they don't even do that and just tell the user tough shit, get a new device.
>No, it does not happen with the iPhone or most other Apple products. They are incredibly hostile to 3rd party repairers.
Clearly you have not been to Asia. Plenty of 3rd party iPhone repair shops. Very easy to get batteries and cracked screens replaced.
I wager dollars to donuts that those "3rd party iPhone repair shops" are not authorized by Apple
That video was fun, thank you.
I agree with Cameron here, people, for whatever reason, just don't use the repairmen. They're out there. They're everywhere, but the repair shops are nowhere even close to being as busy as the Apple store. (Or even the AT&T store for that matter.)
I think people have been successfully conditioned to view phones as disposable/replaceable. It would take an almost Sisyphean marketing and conditioning effort to change that thinking.
I'm not sure it's possible. But, hey, I suppose Apple's free to try. No harm there I suppose.
Maybe there are regional effects at play, but in almost every country I’ve lived or worked in there are a substantial number of independent iPhone repair stores, usually with cliched names like iRepair or similar, and many of them seem to be doing a roaring trade. If people weren’t using them I can’t imagine these stores would be continuing to exist in such numbers either.
Outside many European Apple stores they even often pay someone to stand and hold a sign advertising cheaper iPhone repairs available around the corner etc.
Anecdotally, a large number of my friends and family have all used these, usually for cracked screens or batteries, and often in preference to an Apple store on the (sometimes incorrect) assumption it will be cheaper than “taking it to Apple” to get fixed.
> people, for whatever reason, just don't use the repairmen. They're out there. They're everywhere,
The reason they're everwhere is that people do take their phones in for repair. Mostly battery replacement and cracked screens. The town I live in manages to support three repair shops that I know of.