Out of nowhere, I received an email from Asics that contained another customer's name, their email address, phone number, and that customer's private message (apparently part of a customer service case). Bizarre. I informed the other customer, who was equally surprised but somewhat grateful for the notification. And I spent an hour or so reporting the incident to various levels of Asics worldwide (I'm in Canada, this customer was in the USA, and their privacy office apparently resides in the EU), partly out of curiosity to see how a small but concerning issue might be handled.

Summary: Asics' privacy office got a customer service manager to contact me for details of the incident. They said "sorry" and "it won't happen again". Okay. ?