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by tobr·7y ago·view on hn ↗
I’m aware that personas are often based upon insights from real people, but I question the value of repackaging the insights as a new, made up person. It introduces distractions and invites stereotypes. Just use real quotes and observations, statistics if it makes sense, and focus on describing typical or recurring situations or behaviors that are relevant to what you’re using the research for. A hair color or favorite snack isn’t going to be helpful.
3 comments
"Just use real quotes and observations"

Again, it seems you have a strong baseless bias against user centered design practices. You argue against a strawman of your creation.

"A hair color or favorite snack isn’t going to be helpful."

It's about humanizing the product design process, don't pay any mind to extraneous information like hair color etc. At the end of the day, personas should be representative of the people you are developing products for and that's inherently valuable to the product development process and all the people involved who don't have a chance to be in front of users and get a feel for their needs, which determine how successful your product will be when they are aligned with what you are coding.

What about a disability, though?