Apple cares, which is why they wrote the support page article - they'd like users of the Apple Card to keep their cards pristine and white.

Ironically, it's this level of "caring" on the support page that is now causing them to be mocked (for good reason, I might add).

I do wonder if Ive leaving the company will cause this particularly perfectionist streak of Apple to die down a bit over the next few years. Wouldn't hurt, I think.