>> guests will most likely attempt to take the mattress at night when the reception desk isn’t open.
But even then, how the heck do they lug a mattress out?
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It's amazing how many places you can go with a polo shirt or high visibility best and a contractor's clipboard.
Honestly, or just looking and acting like you're supposed to be somewhere. It's surprising how many people just don't question you as long as you act like you're doing something you're supposed to be doing.
Ditch the clipboard for the kind of tools an electrician or HVAC tech would carry. Best to look like you're there to be helpful, not to snoop around and impose fines.
I've gotten into trade shows at Moscone for free by pushing a hand truck into the loading dock. If you look exasperated, people will get out of your way and point you in the right direction.
I've always wanted to do stuff like that. You sound like you have some experience. What actually happens if you get caught? Will you be arrested?
Depends on the exact circumstances and local trespassing and fraud laws. Ask a lawyer for details if you get a chance- perhaps reach out to LegalEagle, who makes Youtube videos about interesting laws and legal situations.
You might like https://old.reddit.com/r/ActLikeYouBelong/
I'll just say that it was a very "September 10th"* thing to do.
* That is, before 9/11.
...Then there was the guy who got into the Louvre by walking backwards into the exit.
Better question: What 'luxury' hotel doesn't have 24 hour reception and lobby staff?
Thinking about any of the high-end hotels in Orlando (we have a few of those ;) ), they are all mini-cities with DOZENS of entry points. You can spend walk 15 minutes walking from one non-main entry point to the main entry / reception area.
Heck, I was just as a small 50 room hotel this past weekend that had 3 points of entry, only 1 was in view of the reception desk.
Any of those non-primary entry points would be extremely easy to walk a bed out of without anyone noticing (assuming no one had eyes on the camera at the moment you walked out).
I think many journos who don't regularly cover travel incorrectly associate "five star" with luxury.
At least in some countries, a 5 star rating DOES require a reception staffed 24 hours: https://en.wikipedia.org/wiki/Hotel_rating#European_Hotelsta...
I guess the actual transportation isn't the problem. But why doesn't a 5 star hotel have even one guard on duty in the areas that could serve as exit for freight (presumably the reception area / front entrance since the reception is mentioned as not having service at night)?
If one can walk out with something as big as a mattress then they can walk out with anything that fits through the door. It's a bit ridiculous that they imply anything in the hotel could just be taken at night with little to no effort, other than actually carrying the thing.
If the cost of theft doesn't exceed the cost of an additional full-time guard (likely) then there's your answer
For those hotels where it does, they probably do, eventually
Service elevators are on every floor, so:
Service elevator > service dock > load the truck > go
2 people can easily move a mattress.