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by joeblau·6y ago·view on hn ↗
The MCU on my Model X has frozen a few times without visiting a website. I've had to forcefully restart my MCU at a stop sign twice since having it.
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I've had the FSD computer (HW3) freeze in my X once. The autopilot/TACC, gps location and even the wipersn which are controlled by this even if you're not using auto-wipers (deep rain), stopped working. I had to stop and power off the car for a few minutes to make it work again.

Everything else was fine though so I think they have isolated the driving itself quite well.

I've also had the MCU crash 2-3 times but the two finger salute always fixes it.

My car is 8 months old so these events are quite rare.

I drive an old car that is missing a nice, modern infotainment systems, so my experience is out of date, but several crashes in 8 months seems pretty frequent? My expectation is that it would not happen at all.
I have a car which doesn't require any computer to drive, and the instruments definitely don't malfunction anywhere that frequently --- and when they do, it's not all of them at once. I think the only things that I've had to replace in over a decade were an indicator bulb and a speedometer drive gear.

8 months between failures definitely sounds unacceptable to me.

It's not 8 months between failures, the claim was (if I read it correctly) 2-3 failures in 8 months. That's… not good.
You don't need to go full luddite on this. I have a 10yo Prius, which obviously for the hybrid system has a pretty complicated computer system. I've only had to have a few software updates which were done when servicing. The infotainment system is garbage compared to modern cars - it has Bluetooth though, so it does what I need it to do - but the drive system works as well as it did when I bought it.

The only issue I've had is when the 12v battery needed replacing and it was -20c outside, half of the dash (the trip computer, efficiency and seatbelt display) wasn't working.

I'm not exactly sure what new features they could add with just a software change.

>My expectation is that it would not happen at all.

I had a 2011 Nissan, and if you went somewhere the nav system didn't recognize (like a new highway) the nav interface would freeze and reboot. Was annoying.

Other than that, I've never had a car UI crash.

It is for an older infotainment system, but my sense is that it's normal for newer systems to have bugs.

https://www.audiworld.com/forums/a4-b9-platform-discussion-2...

“Normal” as in the normalization of deviance is defined as: The gradual process through which unacceptable practice or standards become acceptable.
People can have older style infotainment systems with fewer to virtually no bugs and significantly less performance or they can have what are essentially computers with much better performance and significantly more bugs.

The trend has been towards better performance at the cost of normalizing bugs, but at some point maybe we will normalize poor performance to minimize bugs.

Better performance in what sense?

Does your car really need to be able to run a web-browser?

It definitely doesn’t, but maybe that is what people want?

Do electric cars with fragile entertainment systems get better mileage? Are they safer in an accident?

Humans do seem to be attracted to bright flashing lights, so perhaps a car running a web browser appeals to that particular defect in our make up.

Better performance in the same way a laptop performs better than a microwave, or a mechanical device.

People were fine with mechanical speedometers, but manufactures moved to microprocessors because of cost/features, and seem to be moving towards mainstream computers for the same reason.

People don't need these features. A mechanical speedo would suffice, but they seem to want them.

Along the same lines, people would be fine if the only car available were some kind of utilitarian hatch or station wagon, but people want cars with different attributes and manufactures offer and optimize for those attributes.

Having in car entertainment can help to make longer refueling stops more pleasant, which arguably helps with adoption. But it's not a requirement. Tesla could have skipped it and lived with however many different sales, in the same way including it led to different sales.

It still works as a "normal car" when the computers are crashed so it matches your expectations in that respect. The MCU and FSD computers are independent of the driving systems.
The first time I got in that situation I was confused. They should really teach you the "two finger salute" (I'm stealing that btw) when you pick up your car.
Losing wipers seems incredibly dangerous depending on the weather... no?
Not really, I've "lost" wipers before in regular cars due to shitty conditions and poor quality wipers. This is especially prevalent here in Norway when they salt the crap out of the roads in winter making a saline slush that sticks to everything. That's much more dangerous.. Or running out of wiper fluid!

If I really needed them in the X I could just pull over and let the FSD reboot itself and they work again. It also did not happen while driving, it was like that from the start of the drive so it was quite easy to identify. But I chose to go on to see how the car would behave without the FSD as an experiment.