After a quick search i found the base rate fallacy which maybe could be applicable (no idea if it is really).
> If presented with related base rate information (i.e. generic, general information) and specific information (information pertaining only to a certain case), the mind tends to ignore the former and focus on the latter.
https://en.m.wikipedia.org/wiki/Base_rate_fallacy
There's also the general fallacy around security (a non technical term I've made up on the spot):
> The only truly secure computer is one that is disconnected from any and all networks, turned off, buried in the ground, and encased in concrete. But that computer isn't terribly useful.
Kinda applies to both parties of the argument because there's often an idea behind both that there is such a thing as "perfect security".
https://particular.net/blog/the-network-is-secure
Theres also possibly some agenda bias going on.
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> What does Zoom’s premium subscription offer? Jitsi supports unlimited participants and runtime for free, and soon E2E encryption.
The biggest thing around this is to remember that >90% of users are not tech nerds:
* The Jitsi webclient isn't the nicest UI and a nice UI is really important for non-nerds.
* Jitsi Dial in options are a bit limited (from what I remember, could be wrong). Zoom offers a package for toll-free dial in in US + Canada, for example.
* No dedicated support for Jitsi (unless you know how to create a GitHub ticket and scoure through forums).
* There's no dedicated physical meeting room connector service for Jitsi.
* Also don't think there's any sign up for Jitsi. So while zoom has the problem that anyone with an email address can join a meeting, Jitsi has the problem that anyone with the meeting ID can join a meeting. This then becomes a problem when you want to report a user.
* Jitsi meeting IDs can be lower entropy compared to Zoom. Often they're just names for the meeting.
* Join the Jitsi meeting called "test" and you can see the problem with the last two points
Ive set up local public (ish) nightly meetings on Zoom and help to maintain it. Several people have talked about Jitsi and Google services. In a ideal world I would set up a private and dedicated Jitsi server at home for it. But it's not an ideal world and that's too much maintenance for me to do.
Zoom basically provides a decent feature set, with a nice and intuitive UI, and all the set up is handled by Zoom for you. For people who "just want the thing to work so I can do stuff" it makes sense.