https://twitter.com/alexstamos/status/1268061792527241216
He did not say they can't monitor calls.
https://twitter.com/alexstamos/status/1268061795572314113
If they can enter the meeting, either they have to get confirmation from the host who would send the keys to the person entering the meeting or they already have the keys and can enter the meeting and decrypt the stream.
https://www.theverge.com/2020/3/31/21201234/zoom-end-to-end-...
Zoom, however, denies that it’s misleading users. The company told The Intercept, “When we use the phrase ‘End to End’ in our other literature, it is in reference to the connection being encrypted from Zoom end point to Zoom end point,” and that “content is not decrypted as it transfers across the Zoom cloud.”
Whether the paper is any different is sort of irrelevant if they're starting off from a place of bad faith. One time after another this company has 'accidents' like this, while removing CCP distinguished nonpersons from the platform. A sense of skepticism is certainly justified.
Whoever controls key distribution can control the encryption channel; without a way to verify public keys, all bets are always off. You're right that auditing the client is one (if not the only?) way to do this.
[1]: https://en.wikipedia.org/wiki/Diffie%E2%80%93Hellman_key_exc...
Edit: Sorry for coming across a little brash, I'm quite a strong advocate of real encryption and this kind dilution of terms makes my blood boil because terms are being diluted and people have trust in something that betrays them.