back

by ColinWright·15y ago·view on hn ↗
Assuming you want feedback, even if simply to decide it's wrong, for what it's worth I offer the following observations.

I stared at the screen for some time trying to work out what to click to find out what it looks like, how it works, and how it feels to use. I still don't know any of these, but eventually found the huge "BUY NOW AND DOWNLOAD" bits after the fold. That seems sub-optimal.

There's a lot telling me how good it is, but nothing letting me try a few phrases for myself. The adage is "Show, don't tell" and I think you need more of that. And I don't mean a video, I mean a representative experience, even if it's tiny. One phrase, two phrases, and there's every chance I'd say yes. With nothing telling me what it's like, no chance.

I even need to click through to a specific language to get a sense of what it's like. That seems wrong. There's nothing to click, nothing to see, nothing to interact with, and despite trying, I very quickly felt like giving up.

So I suggest you think more carefully about the limited, first page of real estate. Give me something, anything, to see what it's like to use. Maybe the product is great, but I have no way of knowing.

1 comments
Thanks Colin for the feedback! Good points.

Specific responses:

- We're in the process of creating that video. Definitely agree that's important.

- Good point regarding "showing"- the video should help with that, but I think putting a little quick demo up would be helpful.

Thanks again for the feedback!

No! No, no, no no!!! I said:

   ... And I don't mean a video ...
I really hate videos. Really hate videos. They are slow, clumsy, and never show what I'm interested in. My advice is never to create a video until you have nothing else to spend your time on.

Showing is what matters. Let me play. Put your time into a limited version that lets me know how it feels.

Ha! Well, we'll still have a video, but point taken. We've got an interesting part of the app that we're going to integrate into the core of the website, which will also help.

Limited version coming as well...

I would disagree. From what I have seen, videos are more engaging than a feature list.

However, everyone is different, and I appreciate hearing that not everyone feels that way!