HR and IT exist today primarily for risk mitigation, not for the benefit of the employee.
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What exactly do you think IT does? Risk mitigation is a part of the job, but god damn is that a reductionist view of it.
Please don't take offense. I meant that is the purpose for funding an in house department from a corporate perspective. I started in IT over 25 years ago.
The companies I've worked for have in-house IT because outsourced IT is a dumpster fire 100% of the time.