> Parent comment’s question seems genuine.

Why are you assuming genuineness when the parent mentioned this:

'an app with some basic functionality'

'I doubt that all of their staff is doing DevOps or maintaining servers'

'Is software dev in such a sad state that you can't deliver'

'what the heck are they overworking on?'

This is enough to know that the parent is dismissing the effort and work of others to the point that they are expressing a reductionist viewpoint of the entire app and company, which is not ok.