Politics, favoritism, nepotism, incompetence, and working synergy with a team also spoils things because you never get synergy.
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You describe the symptoms. The article goes deeper.
The article mentions prisoners dilemma, but prisoners dilemma is not really an apt description of the bureaucratic corruption that always appear in large organizations. Rather it is a tragedy of the commons where people tries to take as much of company resources/power for themselves. That mode of thinking explains most of the problems trying to get things done in companies, nobody wants to give up the resources/power they managed to capture even if it would help the company if they did, because it wouldn't help those people.
It isn't a prisoner's dilemma because there isn't an upside to the individuals if everyone cooperates
Tragedy of the commons is a multi-party prisonner's dilemma, right?
No, on average people would benefit if they worked together but in a tragedy of the commons situation often a many individuals abuse the resource so much that they wouldn't benefit from cooperating. See for example Californias water use situation, California is over using water each year and its aquifers are depleting, but the farmers who use all the water wouldn't benefit from all the farmers stopping.
Similarly if someone worked their way up by creating a really important bottleneck everyone has to go through rather than facilitating productivity in others, the company and many other employees would benefit if he changed but he wouldn't benefit from losing his reports and thus well paying job.
This is different from prisoners dilemma where everyone benefits if everyone cooperated.