His point about the viewer not noticing the translation, if done well, and that it's easier if he cares about the story, highlight some of my main complaints about subtitles.
Denmark doesn't have a tradition for dubs, but with streaming it has become used more often, and subtitles don't always get the attention described in the article. Very frequently it's clear that the translator have a poor understanding of US culture, when translating subtitles to Danish. I suspect the reason could be price. When translating to English, it fine if it costs a bit more, the translation will be used by hundreds of million people. Danish, it will be used by at most 6 million people, assuming that the entire population watch the same movie. Realistically, at the most 1 million people will benefit from a translation.
I still see Danish subtitles that are clearly made by a Swede, who just happen to know enough Danish that you don't notice most of the time and as mentioned, subtitles translated by someone with limited knowledge of the culture of the country that created the movie.
Netflix nowadays seems a bit better than competition though – maybe not that surprising when thinking about their budget vs some small ad-driven TV channel.
An auctioneer responds to a bid at one point with, "if we'd started at this price, we would've saved some time."
Then he shrugs, and, in the original French dialogue, he says "Mais, enfin, c'est très bien," which basically means "But, in the end, it's fine".
The English subtitle the translator chose, though, is perfect. Their auctioneer says:
"But c'est la vie."
Knowing when you can get away with a subtitle like that must be the height of pleasure for a translator.
Thankfully, the Netherlands has no dubbed voices; only subtitles. As soon as I learned to read, I basically started picking up English from just passively reading what I just heard. It's a reason why English is so well understood in those parts of Europe that don't have dubbing. Even people without much education will be able to speak and understand it.
Alas, more and more the human creative output in such field as subtitling is being replaced by AI output. This also distorts expectations about the effort needed to produce a quality output.
Is it just cutting corners and "optimization" of the process? In my view it tells more about changing attitudes towards the language in general. Nuances and styles traded off for direct meaning, creative work overpowered by churn.
I guess, now this field needs the enthusiasm and love as described more than ever. Ironically, the AI too needs that quality for training but it cares less about the time well-spent consuming the final product.