There's a book I love to send people:
https://www.amazon.com/dp/B001REFRZG/ref=dp-kindle-redirect (old school. no kindle. just hardcover. :) ) "Something Really New" How innovation works. First question in the book is: you need to come up with a new idea for a faucet company. Customer research says: Users want lots of variety in their faucets. Everyone then immediately comes up with the same exact ideas: faucets that are easily customizable. Faucets that have skins. Etc.
When really innovative stuff is just about removing steps. If a process has 10 steps, remove as many as you can, and now you have something truly innovative on your hands.
I feel like Google did exactly that. Pre Google steps: search for XYZ, wait, check first link, second link, spam, spam, check next page. Post Google: search for XYZ, get XYZ.