Is it possible for the "appeal" process to be compromised with any arbitrary content so that was what triggered the email? Are you sure the email is really from Twitter and not some kind of phishing?
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It certainly doesn't look like a phishing email. That said, I've received plenty of email from Google where I was quite sure that it was phishing when eventually it turned out that it wasn't so I guess anything is possible.
But it definitely looks genuine, headers and all.
The appeal process could have a security hole, it wouldn't be surprising if some request can be manipulated to seem as if you're appealing a Tweet of any content and have it trigger that automatic email. That's what it looks like to me given all else being true and the account wasn't really hacked.