What doesn't get mentioned is the amazing support provided by the Framework team. From their community board [1] to their customer support, these folks love their customers. From the CEO (Nirav), to their system engineer (Kieran) and all in-between, drop in to answer questions and help solve issues. The community forum is akin to Arch Wiki. You find some gems of replies to technical issues that are unparalleled across the net.
Best laptop support experience ever. Best laptop ever. Verge, "Generic looking" as a con? AYFKM?