We did some stupid things before, especially the Wayland "Fix it" button, no excuse, we have removed it, and been working hard to make Wayland support work. https://github.com/rustdesk/rustdesk/pull/932
We are also removing Sciter, rewriting the UI with Flutter, https://github.com/rustdesk/rustdesk/tree/flutter_desktop. But Flutter does not support 32-bit Windows, we have to keep Sciter for 32-bit Windows version.
As an open source project, we only have very limit bandwidth for you, the connection is not reliable sometime if you use our public servers. That's why we encourage the selfhost, and open source the server https://github.com/rustdesk/rustdesk-server. We are attempting to improve the bandwidth, https://github.com/rustdesk/rustdesk/discussions/1026.
Here is a good video for selfhost which can help you. https://www.youtube.com/watch?v=9nzHm3xGz2I&t=1032s
We hope more contributors can join us to make it better.
Here is our milestones: https://github.com/rustdesk/rustdesk/discussions/918
I do not know why @Technetium said "impossible to communicate", appologize if I made you not happy before. I just lost patience sometimes, it is really not an easy job to maintain an open source project like RustDesk. We communiated very well with RustDesk Server contributor, https://github.com/rustdesk/rustdesk-server/issues/36.