They lost their way a few years ago when they stopped supporting user synced vaults, relying on cloud services. Then, deprioritizing even iCloud/Dropbox backed synced vaults. With 1Password 8 they went full clownworld by eliminating local vaults entirely. I’m glad to have months to transition off 1Password 7 but haven’t yet found the ideal consumer replacement.
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If you're using local vaults then you don't need the vast majority of features they're building. I think it makes a lot of sense to de-prioritize that type of user. Stuff like one time shares (or any sharing really), travel mode, multi account management, not to mention all the enterprise features. It's basically an entirely different product, and I don't fault them for going in a different direction when there are so many other, free products which fill that niche.
The communication could've maybe been better, but overall it's hard to say that the rug was pulled out from under you when you were not using a subscription nor obligated to receive updates. The old binaries still work fine.
If you don't need shared vaults, Secrets [0] is superb, it's a lot like the last good version of 1Password before they started removing features and forcing people into cloud storage and subscriptions.
I dropped them in favor of self hosted bitwarden and I've been much happier.
I use bitwarden in corp/client environments but the mobile experience is inferior to 1Password.
I wish Futo would pay for a great fully open source (and reproducible build, multiple competing vendor backend, self hostable backend, etc.) project. Keepass, bitwarden, enpass are tolerable.
Something which could both integrate with hashicorp vault and with some shared sessions/no sharing of passwords thing would be cool too (via weird proxy tricks or a browser trick; basically to let a browser log into my session without the user/computer ever seeing the password, only auth delegation.)
YMMV of course, but I've found using bitwarden on iOS with the built in password integration seems to work identically to 1Password.