Hi Debbie,
Amazing to read a response from you. As someone who's been working in marketing & Tech, I have to say that many things have indeed changed, except for the worse. Whereas before we've had an incipient Nicespeak phenomenon, I've noticed it grow larger and larger in various respects.
For what it is worth, I've learned about your article from Madeleine Bunting's "Willing Slaves" book [0], which I'm reading now and felt the need to read it in its entirety (edit: the article, that is); luckily Archive.org had it preserved for us.