It doesn't need to be polished or particularly amazing in all scenarios. It doesn't need to always be politically correct or avoid someone from causing harm to themselves based on the generated responses.
It's a small team of misfits trying the change the world - what can you expect!
If this was a product introduced preemptively out of the blue by Google or even Microsoft directly - it would have been DOA'd from the start in the avalanche of bad press (a la Microsoft's Clip and Tay). There's just an expectation/scrutiny of everything being buttoned up perfectly. And if Google attempted to eject on the product launch due to the bad initial publicity - they would be completely tarred and feathered.
Definitely Microsoft took a creative approach this time by positioning it as a 3rd party add-on that they can disassociate from if the PR gets bad.
I find this screenshot [1] shows well what is happening : The LLM genie is out of the bottle, Precautionary principle be damned, let's just use it as a Trojan Horse, NOW.
[1] https://news.ycombinator.com/item?id=34711244
[2] https://www.theverge.com/2023/2/7/23589977/the-thirst-is-rea...