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> People have very different tastes.

This has been my experience with any type of review platform like Rotten Tomatoes, Yelp and Amazon.

The review system that is derived from comments and stars doesn't make sense. The scale between stars and the rubric that defines moving up or down a star is not uniform across reviewers. With comments, you either get bots inflating the score, bots doing hit jobs, and disgruntled users who may just be in the wrong.

What the review system is trying to answer is: "am I going to like $thing that requires an investment of time/money" It is much better to take a property based approach. Yelp would do good to survey users on more actionable metrics: like cost, wait time, size of menu, was the bathroom well kept.