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...while announcing that it has managed to remorselessly squeeze even more blood out of its struggling victims.

/s?

And if you believe that I've got a bridge to sell you...!

Still - one can hope I guess.

I used to work at an Oracle shop, there was a woman sysadmin who taught me the arts of vendor management. You can get very good service from Oracle but you have to put pressure on them to get it.