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by tang8330·3y ago·view on hn ↗
> Hey, brief feedback, but "5,000,000,000+" rows processed might be a red flag for some. Many individual customers might do this per day, so to say that's all the company has done so far might put them off.

Appreciate the feedback! Totally agree and it's something we are working towards :). We learned a ton from going from nothing -> billions, certain functions, backfill strategies, etc just doesn't work at that scale. I'm sure we'll have another equally exciting learning curve when scaling from B/month -> B/day!

> You've said that initial imports are free, but anecdotally, initial imports ended up being a somewhat regular occurrence as we found issues required a re-import, table rewrites, breaking schema changes, and so on. Do you pay full cost for subsequent full-imports?

Thanks for pointing this out. We plan to make all backfills free of charge.

> Lastly, pricing. I feel like you really need a dollar figure on this even just to start the discussion. "Call us for pricing" is fine for enterprise plans, but in a ~100 person startup I would have just passed immediately on to others that provide pricing details. I'm not going to spend time trialling something without knowing if the pricing is in the right ballpark as it's a waste of my time if it isn't. My perception is that this would be substantially more expensive than batch replication competitors such as Stitch, but I don't know.

Makes sense. A lot of folks think that streaming is more expensive than batched, what we've found with our initial customers is the opposite. Streaming is able to distribute the load to DWH and as a result, customers on Snowflake can use a much smaller vDWH when working with Artie. On the "call us for pricing" front, we are planning to provide a calculator / graph to estimate costs before talking to a human in the future. However, we are learning that a lot of companies have bespoke 1yr/ 2yr contracts with their data provider and are trying to figure out our own pricing and packaging at the moment.

1 comments
I just wanted to second the GP's point on pricing - like them, "call me pricing" is a hard no from me. IMO it's fine for the highest tier (Enterprise or whatever), but lower tiers should have fixed and public pricing.