The issue here is that once again a shitty mega-bank has prevented them from accessing the little money they do have at a time where they need it. The amounts here are literally a pittance to these institutions, and they _could_ make these people whole immediately with little to no impact on their bottom line, but their systems and bureaucracy are so bloated and inefficient that it takes days to weeks to fix it.
For people like you and me, that is frustrating and inconvenient and worthy of a twitter rant, but ultimately not a big deal. For the vulnerable in our society, this is potentially life altering, and it is mind boggling that these institutions can continue to get away with treating people like this with practically zero consequences.