Read some of the post and some of the comments here and a thought crossed my mind. Technical people like order, systems, rules, processes. As managers, they try and apply those things to managing people. The problem is people aren't computers. They are highly unpredictable, emotional beings. Put a bunch of them together and, well, chaos ensues. Not in a bad way, and sometimes in great ways, but certainly not in a "oh I read about this in a book" kind of way.