They make cool gizmos. But that's about it.
Not anymore, really. The iPod product line is really stagnant; the only feature that iPods have over the competition is that they come with an Apple logo. They only play proprietary music formats. They don't have a digital output. They require the proprietary database.
All in all it's not that great if you want your music player to play music, rather than be a fashion accessory.
The laptops do have beautiful cases, but inside they are exactly the same as what Dell will sell you.
Sheesh, just say "I don't like it" next time instead of trumping up this pretentious garbage. You are not superior to anyone just because they had the gall to buy something that meets their needs instead of yours. If the functionality of the iPod is so unappealing to you that you see it as little more than a fashion accessory then chances are good that you're part of a niche market. Get over it instead of casting aspersions on everyone that isn't as picky as you. In other words: stop acting like a fanboy.
iPods play MP3 files just fine. Most iPods also play nice with non-Apple tools (I used one with Linux for a long time). It's incorrect to say they play only proprietary formats - while they won't play certain open formats, they do play common formats. Also, AAC is not closed, so, any computer can play it. And many standalone music players do.
As for the laptops, they have astonishingly beautiful cases - Apple pretty much dictates what Sony will be building the next year. You really can't compare the feel of a unibody Macbook with that of a Dell, regardless of what's inside. One is solid, well built and impressive. The other is... well... "inexpensive" could describe it.
A Volkswagen may have four wheels and an engine, but it's no Maybach. There is a world of difference, even if not everyone can tell before experiencing it.
The fact their hardware-software combination cripples their stuff for a great many users (me included, don't get me wrong) do not imply their gadgets are not cool. They are.