Could you elaborate why them being state owned was a contributing factor? We’ve seen countless similar incidents with private MSSPs as well.
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Because the state (eh) of State-owned or state-adjacent anything, in modern Britain, is simply terrible. The dominant Thatcherite ideology ensures that state-provided services are almost invariably second-rate, thanks to systemic under-funding.
In this case, it looks like Jisc was basically turned into a charity in 2011, so technically they're not even state-owned anymore.