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by toddmorey·2y ago·view on hn ↗
People may like the Tesla ownership experience, but it makes a bad rental experience because everything about the car is so different.

How do you unlock it? Turn it on? Put it in reverse? Use the turn signal? Open the door from inside? Etc. All need to be learned; all unlike other cars.

5 comments
To be clear, every single Tesla that Hertz owned/owns has a standard turn signal/drive, reverse stalk.

Others I agree with.

Tesla as a company has only existed for 10 years and the current design language 5? years or so. Anyone old enough to drive would have experienced gas cars and the norms there, but we're also starting to see people get a Tesla as their first car.

As the population ages, maybe the current "Tesla norms" will become "car norms" and this will be a moot point.

It takes about 10m to figure it out. I rented a Tesla, was confused for a few minutes, and then no problems for a 2000 mile road trip.
I’ve had this experience with ICE (luxury) vehicles as well, but Tesla does take it to an extteme
You could conceivably do unlocking and turning it on by simply having the Hertz app installed on a smartphone that's new enough (last 10 years should be enough to ensure it has all the features necessary). The app would also always know where the car is, how much range it has, all useful information and conveniently available from the rental company app.

Agreed on the other points though, EVs are very different to what ICE drivers are used to.