If you've ever wondered what the "Enterprise Application Server v21.5™ now with AI, Chatbots, LDAP, Active Directory Integration, Orchestration, and Web 3.0" experience looks like, this is it.
This is what happens when you bring enterprise software into the general public's view. This is what enterprise software customers see every day. Remember, at some point in the rollout of this dog, the team sat in a conference room and came to the right conclusion that the portal is terribly difficult to navigate, and thus the bright idea to write an 21 page PDF instruction manual for the portal was handed off to a 18 person team.
Edit update: The "Enterprise Chatbot Integration Plugin v2.1™ for Enterprise Portals - Enterprise Application Server v21.5" was an add on kicker for $1.6MM license revenue and $3.8MM for 21 years of support. This plugin was developed by one person who works for EnterpriseSoftwareCorp Inc at the behest of sales and marketing and management that decried "we must have a Chatbot AI offering for our enterprise customers because they are asking why we don't." The sales exec who inked the contract after the Broadcom merger ended up #4 in the company for sales, went to Hawaii for the EnterpriseSoftwareCorp President's club awards presentation. The Broadcom engineer who was forced to implement this plugin into the Portal just copied the example from the docs (a template of links) and realizes he'll really have to roll his own LLM to add any real capabilities to the bot. But, he was able to check the box that says "we have a chatbot"
Certainly my utility websites (e.g. electric/gas) are a lot more functional and a lot less user hostile, because...those companies would really like it if you paid your bill on time, so at least that workflow is pretty polished.
you get one guy who just comes up with ideas in the shower and then drops a message on microsoft teams at 9:30pm telling the team to make it so, and you also have any manager even remotely involved with anybody who uses the product able to dictate features and functionality too, none of these people have experience in technical roles and are either sales, ex-sales or ex-scrum masters.
then finally at the end of the human centipede, you have a bunch of .NET-brained pseudoprogrammers sitting in a circle nitpicking and debating the most "correct" way to split up and size the current thing and then cram it into the existing mess until you end up with a plan of action that is a combination of multiple ideas which may have once been half decent in isolation but the result is a steaming pile of human shit.
As if any front end developer came up with this. Anyone who has ever had job in the industry knows this is straight from management.
No one's going to risk their job over their boss's inane request to break copy & paste.
Maybe.
This edge is a greatly under-acknowledged and under-represented boundary of propriety, and is routinely flagrantly and hypocritically overrun by organizations with legions of attorneys who fight tooth and nail to stake their claims in the providence of others.
The close cousin is the "click-wrap" agreement, which should be the very first point of engagement for access to any resource that employs it, but is perennially represented as an afterthought which a priori deprives the visitor of recourse from his later exploitation using the form of a "contract" which is fully understood by everyone to not be read, is written in gibberish, and placed at the very end of a primrose path of necessity for access to one's own labors.
A huge warning sign of the intrinsic rentier dynamic of the high technology industry has been built into every PC since the dawn of the era and on prominent display: the "Welcome" screen. You think you are being warmly greeted upon arrival to the cusp of a vibrant commons, but you are actually being told in no uncertain terme that the PC you just bought was pre-appropriated by its software. The purchase price is rent. The device is your property only in the sense that you own the direct costs of its failure and disposal. You are given an account with limited access to its capabilities and being permitted to access it under the auspices of your hosts. Your work is without value to your hosts. The device is a conduit of your continuing consumption, controlled as tightly as possible, which with every step into its labyrinth further reduces, limits and degrades the value of your work to you, and shifts its value to the device purveyors.
This hazard is conventional to the structure of every web service today, including this one: your data (work) goes in and never comes out. It's trapped in the dynamic and context maintained by the host.
No social media architecture today respects your work in context, including this one.
Your comments should belong to you, be hosted by you, and maintained in a mutually shared and beneficial context. But instead your comments go into a black box which you are permitted to review, in exchange for locally issued currency called (tragically) "karma" which is a simply a mechanism for limiting your visibility within a hopelessly regressive and passé format of a reverse-chronologically ordered list of the popular. Everyone on the social web is a serf, tilling a text box, and sharecropping status.
My making an example of HN not to call it out for being egregious. HN is completely ordinary. I'm merely offering an example for how totally indoctrinated the technogentsia is to these dark patterns of social networking architecture and how blind everyone is to them.
It's pretty weird that these dark patterns are so pervasive when you consider that the ideological bent of most computer technologists is "libertarian".
But I should note that California ideology is inherently Randite, and Ayn Rand was a deeply disturbed person.
With transformer AI we have now seen that every human input on the web has specific economic value which is being aggregated and harvested towards the creation and consolidation of enormous kingdoms of social wealth and privilege. This is being done completely without regard for the principles of propriety that software and MSM content publishers have represented through law as being essential to the construction of a commonwealth.
Every output of a transformer is a derivative work without even attribution, much less royalties.
And the AI technologists seem poised to have transformers run interference at every level of "customer" interaction with new architectures.
The more you look into it, the more you will see that high technology has been an epic swindle to transfer control of a commons to narrow silos of exceptional privilege, in which not only does the commonwealth shrivel in exchange for the tech's very limited public advantages, but the vehicle you use for your contributions endlessly deprives you of the just fruits of your own labors, encircles you with infrastructure beyond your reckoning, and enforces your conformance to alien protocols via dark patterns.
Much as automobiles make every destination into a parking lot, so the web browser has made every avenue to knowledge end in a gate which is ever further obfuscated into an opportunity to withhold something of value from the visitor, including the value of your own work in context.
"Welcome."
There was a period in the late-aughts when people wanted to emulate the iPhone's inertial scrolling on the desktop. Most modern sites had it and it was infuriating.
That's probably around the time when this site was built.
Broadcom didn't make vmware desktop apps free because they want you to use them; they made them free because they don't want to sell or support them anymore. They only still exist because they have to ride out existing commercial support agreements and customers need the software while they transition their workflows.
Do not use Workstation or Fusion anymore; these products are dead-ended.
I run into it relatively frequently and it both angers me and blows my mind that some developer or team thought this made sense
Anyone looking for work can probably empathize. All the other websites mentioned are distant runners up to that monstrosity.
Some interesting comments in the source:
<!--$sitebuilder version="2.9.0" extra="Java(1.8.0_231)" md5="58227db99c3a8f4ebd4480726328f28f"$-->
<!--$page size 3500, 2832$-->
I dread to think what garbage that is. Is it Yahoo SiteBuilder? https://www.youtube.com/watch?v=84zfRBcFb9IIt's me. I'd wear that shirt with a cat samurai on it.
Here's a copy of it [1]. Here's a video that explores it and talks about the person who probably designed it [2].
You won't get the full Yvette's experience on a modern browser and computer because even if your browser does automatically play the MIDI file that the site tries to send it will probably sound good because you've probable got a decent sound system with good MIDI instruments.
Last example I witnessed: my home insurance forced me to re-register in their website due to some (clearly half-assed) migration. The way to force that was giving you a login form with user/password but no clickable "Submit/Login" button! And then a mini (like 50px tall) banner at the top of the page telling you that you had to recreate the account.
And while I'm here... Thankfully, I am in a new job where I don't have to support vSphere anymore, but I just want to give a big "fuck you" to Broadcom for literally wiping the quite-decent community forums and knowledge base off the map. Sure, the KBs still exist, but on a different domain, and they deleted _all_ the metadata and the old KB links scattered across decades and the web all 404 now.
If Broadcom's goal was to reduce support costs, eliminating the forums and neutering the KB was a pretty bad way to go about it.
I hate that pattern because it's super confusing. Did I click the wrong link? Just tell me you can't find that page.
Many enterprise websites undergo so many retools that search engines trying to drop you off at a specific page would just 404 everything (even the main page if it's something like `example.com/main/en/index.php`), so the 404 redirect is "required". Then one company buys another, then all example.net/useful/docs links are translated to example.com/useful/docs links, which 404, which redirect to example.com's front page.
SEP was great because it was low impact and ticked a compliance checkbox. Useless if any event was going on but in the technical planning calls these clients just werent interested and would passively renew SEP every year like clockwork. Then broadcom switched up the website and every single one of them brought up the 'so we are wanting EDR after all' pitch request on their own. None of them could figure out how to renew their license.
edit: Have you guys seen IBM's fix pack site? it technically works, but jeeze. Why do I have to go through a web store ordering flow to patch db2?
Or should that be in a post about the best website?
I’m amazed by UTM (I know it’s “just” QEMU behind the scene, but they put a very good front on it).
Any company that blocks copy paste on their website is stupid and I hate them.
Don't give Google any ideas, err, wait...
<after looking> At least he didn't have to post a vacation request in SAP.