Makes sense that this is the only way to compete with Microsoft.
(See also how MS attacked Slack by including Teams for “free”.)
(See also how MS attacked Slack by including Teams for “free”.)
This evidently doesn't apply to their chatbot efforts.
Getting these features for $2 instead of $20 likely appeals to a lot of people. It's 10% the price and may only be one of several reasons for the price increase (inflation is likely another)