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by enraged_camel·14y ago·view on hn ↗
The flaws are real, but they are blown way out of proportion with comments like "Apple doesn't have this technology under control. They screwed up."
1 comments
I’m sorry, but selling a product with a defect like that is just unacceptable. There are no ifs and buts about that. That’s just how it is.

It would be great if they could fix this issue. I would be overjoyed. However, they seem to be unable to, now even going so far as talking the defect down.

>>I’m sorry, but selling a product with a defect like that is just unacceptable. There are no ifs and buts about that. That’s just how it is.

Unacceptable to who? The products in question are selling by the millions. Clearly, the market finds them very acceptable. In the grand scheme of things, what you think is largely irrelevant.

arrrg obviously has an ax to grind about Apple in general or just has some irrational, intense hatred for retina screens. From the replies I've seen, reasonable discussion is out of the question. "Illegal"? Please.
Ignoring the defect screen, I love everything about the machine. I think it’s pretty plainly the best laptop on the planet right now (at least for me personally). I would much rather Apple fix this than having to give back my MBPr. But I can't accept a defect screen. It's quite simple.
> arrrg obviously has an ax to grind about Apple in general or just has some irrational, intense hatred for retina screens.

That must be why he bought one.

Unacceptable as in illegal. Selling defect products means the contract of sale is void. At least where I live.

I mean, how deluded can you be to talk down this problem? It’s a defect product, pure and simple.

CRT burn-in never got classified as a "contract of sale voiding defect".

Is the retina display "defect" a significantly different thing? (I can't tell from any of the commentary I've heard whether its a "permanent, irreversible screen change", or a temporary "ghosting" of previous display only persistent over a few second/minute/hours timescale.)

I'm wondering the same thing. From what I see described it's the same kind of thing that some very early LCD screens had 10-15 years ago, and might even be tolerable if you use something like LCDScrub[1] to fight it regularly. Xscreensaver has a work-alike in it's set also that i've used before on some very old screens that had problems.

[1] http://toastycode.com/lcdscrub/

What the hell? How could that be even remotely acceptable? It plainly is not.

I mean, Apple seems to agree, at least for now. Every single Apple employee I talked to immediately recognised it as an obvious and unacceptable defect. (The one employee I showed it to first exclaimed “Holy shit!”, I didn’t even have to say anything beyond “Could you please hide the Safari window?”) And that’s what it is.

Nobody is saying you have to live with it. Of course Apple will exchange it with a new one for free. What you seemed to be saying in your original comment is that there should not be defects, period. Which is pretty much a pipe dream when it comes to any product ever made.