This article misses the point. It is not about AI replacing workers, but about AI bringing more ROI. Can an AI convert twice as many customers as a $4k salesperson? It is reasonable to say that in a B2C setting, YES. I've seen that. Better SLA, fast responses during weekends, better adherence to existing playbooks, mapping out objections that are not in the playbook, and suggesting updates for the same prompt. In one week, the playbook evolved, and today we are converting more customers than the sales team. Does it capture the value of the $4k usd sales person ? If the ROI is superior, yes. Will I pay for it? That is a different story (we developed this ourselves).