https://en.wikipedia.org/wiki/Zero-shot_learning
edit: since there seems to be some degree of confusion regarding this definition, I'll break it down more simply:
We are modeling the conditional probability P(Audio|Voice). If the model samples from this distribution for a Voice class not observed during training, it is by definition zero-shot.
"Prediction" here is not a simple classification, but the estimation of this conditional probability distribution for a Voice class not observed during training.
Providing reference audio to a model at inference-time is no different than including an AGENTS.md when interacting with an LLM. You're providing context, not updating the model weights.