>I noticed something: most of the irritation came from a handful of people…
See also: Pareto Principle
https://en.wikipedia.org/wiki/Pareto_principle
Most people don’t cause problems, but the minority that do cause the majority of problems.
See also: Pareto Principle
https://en.wikipedia.org/wiki/Pareto_principle
Most people don’t cause problems, but the minority that do cause the majority of problems.