Item — HN Reader

Nobody care until there’s an incident or security vulnerability, something doesn’t work based on some PMs assumptions of how it should work.

The question to me becomes whether the PM -> engineering handoff outdated? Should they be the same person? Does it collapse to one skillet for this work?

1 comments

A PM describes the business needs. Engineering makes it a reality according to technical constraints. I've never seen a PM checking the code from engineering or investigating the root cause of an incident. And imagine being an engineer working on such a case and having to converse to consumers at the same time. That would be a very poor usage of resources.