https://fortune.com/2024/11/27/x-twitter-elon-musk-account-o...
A TOS isn’t some magical shield from legitimate complaints and scrutiny any more than “it’s the law” makes something morally right.
Also, comparing a TOS to a formal contract by two parties is a bit disingenuous. A classic “yes it’s technically true” situation. TOS’s are not treated the same way as a signed and dated formal contract. Not even by companies putting them up. They are lower stakes and often pages and pages of legalese that you also skip over at times.
My account was hijacked via domain/DNS takeover around the time it was acquired by fElon (due to both Crazy Domains and Twitter support's incompetence — both parties removed 2FA from my accounts, even despite me telling Crazy Domains specifically never to do so). I managed to recover both accounts after kicking up a fuss, but the hijacker was midway through an 3rd party account wiping script, and I'd lost all my followers because of that.
I had 33,300+ tweets in 2015, and a lot of that was private interaction with friends.