When Google first added Gemini to Sheets, I tried it and it completely hallucinated transaction data on the bank statement I was testing it on. It's worse than incomplete, it's broken and dangerous. But Google gets to slap a disclaimer on Gemini that says "results may be fucked" and they get a pass to ship it.
I have no expectation that Google can improve its new products since everything they've been doing is going in the opposite direction. You're not seeing pushback on embracing new technology, its purely about Google not being trusted to do things well.