The handful of times I did try a free model is when I used their chat interface to quickly compare a few open weight models with a single prompt. That's the only usage I can think which could have triggered the block on my account. Even still, what's the point in have the simultaneous chat feature if using it veers so quickly into a ToS violation.
Their support is beyond useless in helping understand the situation. I don't think I managed to speak to anyone other than Tony Bot (or whatever it was named).
Edit:
Total usage over 1 year:
Claude Sonnet 4.6 $8.80
Gemini 3.1 Pro Preview $6.71
Claude Opus 4 $6.19
Claude Opus 4.1 $7.49
Gemini 2.5 Pro $10.06
Claude Sonnet 4.5 $12.74
GPT-5 Codex $2.56
Grok 4 $4.39
Gemini 2.5 Flash Image Preview (Nano Banana) $1.88
GPT-5 $7.30
Others $7.99
My usage of OpenRouter was limited to casual throwaway experiments with coding agents and quick, surface-level exploration of new and unfamiliar models in the chat interface.
My comment is just an expression of a festering grudge over the unannounced, unexplained sanction on my account and the lack of transparency and feedback from the non-existent support team. There's no OpenRouter shaped hole in my personal workflow, fortunately.