> Ok, load the app and search ...
> Go to self-checkout and grab ...
Okay, but what if I really don't care about those important-to-you features?
Based on Costco's membership numbers, I might have a whole lotta of company in that regard.
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Good old HN.
Me: they’re great but their tech sucks
You: their tech is good
Me: it can’t do basic stuff
You: ok you’re right but they’re great
I can tell you I’m a member of both, but I frequently let my Costco lapse but never Sam’s. Just because it isn’t killing the golden goose doesn’t mean it isn’t worthwhile to fix.
Okay, cool - measure "bad vs. good" however wish, and shop wherever you want.
I'm focused on my own use case, and how bad or good their tech-plus-all-the-rest-of-their-operations is for that use case. There seem to be plenty of folks with similar use cases and priorities, so my preferred store should remain available longer-term.