Why do they even bother with India ? Easy manpower and one of the world's largest English speaking nations.
I was with you until then - hasn't it been documented over and over again that at least in some of these places people are basically slaves, they have their passports taken away, kept in a walled compound and not allowed to leave?
Is there any way to help the elderly navigate this shift?
As it stands right now, no. Luckily, at least for now, I'm tech savvy enough to navigate it. But the 100, mostly immigrant, elderly residents of my building will not be so lucky.
Two months ago I learned, during a water outage on a Saturday morning, that my building's new assistant manager was an AI bot from EliseAI. What was an actual emergency, it thought, was something that could be dealt with the following week. It told me that management would respond on Monday, which is completely unacceptable during an emergency water outage. I had no water for 3 days & on Monday the actual human manager waffled on why it wasn't immediately fixed & thought it was cute (he giggled & got excited) that I discovered that the assistant manager was now an AI bot.
And just yesterday, I got an unsolicited text from an unknown number that looks exactly like a phishing scam attempt, except that it was sent by the assistant manager AI bot. The text said that I had $130 in unpaid rent & had links to remedy it. WHAT?!! First, it's illegal in CA to give a tenant notice that way. Second, it looked exactly like a phishing scam attempt. I obviously didn't click the links, but I did parse them & found that they belonged to EliseAI. This also happened a month after the human manager gave out a notice about back rent that I had already asked about. He told me I had $0.00 debt on the books. So why the AI bot phishing attempt?
I perused EliseAI's privacy policy and there is no way that I will be knowingly feeding any PII into it.
I haven't tracked down the manager yet to give him a piece of my mind. But in what world is this kind of activity OK? How are non-tech savvy folks going to survive these things? Especially the large non-English speaking elderly population in my building. As far as I can see (I live in SF & am surrounded by it), we're doomed.
Recently I discovered that my mam – a middle-class ex-civil-servant, not rich, but not poor – had £++ sitting in the account that was linked to the Visa card she carries around all day. Why? Just because she hadn't moved it elsewhere. Terrifying, obviously.
All she needed was my encouragement. I think it's in Premium Bonds now: not scam-proof, but at least not trivially scammable.
Their returns are not spectacular and they charge fees but overall they are net positive on returns.
My sister and I were discussing if this was a great idea for him and she pointed out:
"Really, he needs someone he can call to send a check somewhere or send a digital payment and he just calls them and they make it happen."
Ideally, there would be a more generic service that would do this for the elderly. It would be the financial version of those "senior phones" that have big buttons and a "help" button that connects you to a person.
I dont believe in AI voice assistants picking up phones and filtering scammers. Those tbings will fight a losing game considering how the mainstream LLMs are built.
"Ignore anyone asking you for money unless you know them and they do it in-person."
The elderly still want autonomy, and the scams adapt and change faster than education can get most of the elderly caught up to the risks. That's entirely removed from the technical aspects, which are a whole other level of education on risk. Scams always will move faster than defenders and efforts to block them.
All of which are divorced from the real problem, which is isolation of the elderly. The elderly often jump in to these scams simply because they just want someone to chat with. Many romance scammers will report that all they do is strike up a conversation with people, and quite often that's all it takes to get in deeper on an emotional level than the victim's entire family. The family treats this like a money problem, when it's an emotional gap the scammer is exploiting.
I had a neighbor once who was so poor her gas got turned off. Blind due to diabetes. Still managed to send half her meager social security check to a televangelist, because the televangelist was on TV in her face all day, and her family visited once a month. The elderly were prime candidates for 1-900 psychic numbers for decades because it was someone to talk to. I imagine your grandfather wanted to feel like he was helping someone, and scam letters gave him a perfect way to convince himself he was doing exactly that.
You could stand in real life in front of your parents or grandparents while they're talking on the phone to a scammer pretending to be you, and they would rather believe the scammer than believe you.
The current generation of elderly have great disdain and distrust for their children and grandchildren, and the highest respect and deference towards any perceived authority, and especially if they are contacting them through mail or phone. It's just the hyena mindset: Kiss ass of those you perceive to be higher in rank than you, kick down on those you perceive to be lower in rank than you.
You could be the chairman of the Federal Reserve, and your elderly relatives would rather believe a scammer calling and pretending to be their banker than believe you.
You can become a legal guardian, and/or get access and shared ownership on their bank account and monitor it constantly. But yeah , it's a hassle.
First is email. Have their login. Then can-spam everything from nigerian princes. Usually if they have been pig butchered in some way before, they are "hot targets". SO they will continue to receive emails until the algo has been retrained to reject the massive amount of junk they likely get. Set up tons of filters as well.
The 2nd threat surface are landlines, since they usually have been around for a while and the number has been passed around. Force VM-only for unknown callers. Then have VM transcribed and sent over to you. Scammers will not usually leave VM so its an autofilter. Anything important, you can relay. With LLMs this becomes considerably easier.
There's a joke about certain princes here but I just feel bad for the people getting scammed since I know firsthand how realistic these things can seem
Happened to a person close to me a few months ago and, indeed, it has become uncannily realistic. I'm surprised it hasn't attracted the attention of the relevant authorities, because harmless people are now being scammed of their live savings (or worse, in the case of the person close to me she had actually borrowed the sum she was scammed of) and no-one seems to be doing anything. It's also highly regressive, as in it seems to affect the people that would most need that money (in a way it's similar to how gambling affects the lower classes a lot more compared to the wealthy).
https://www.microsoft.com/en-us/research/wp-content/uploads/...
Edit: Recalled -> Recall
If anything I think that paper serves best as a reminder that just because an idea is clever and logical, that doesn't necessarily mean it's true.[1]
[1] As another example, see https://en.wikipedia.org/wiki/Nuclear_Gandhi
There's less need to identify the most gullible when AI drops the incremental cost of responding closer to zero.
They said "Am I speaking to <my full name>?". I did not answer that and instead asked what company they were calling from, then they immediately hung up.
I guess people who ask that initial question are disqualified for their scam, they're looking for more gullible folks.
I'm thankful for Cloudflare and I don't think I would have had the resources to deal with it any other way.
As if people weren't scamming before AI, with the billions of dollars seized from the Chinese scam dungeons in Cambodia [0] where they had kidnapped people and tied them to computers (including a few deaths, and another wave of arrests just recently)
Scammers gonna scam. At least if they can use AI for it then maybe they'll kidnap fewer people
Privacy focused solutions prevent the leaks which enable many scammers, and yet governments respond by demanding more identifiers be added everywhere, which perpetuates the leaks. I've not gotten a single spam message on Signal with their phone number privacy settings and username usage. You can change your username whenever you want.
Google should add email aliasing and encourage it. They could detect and alert users if an email that comes to an alias is from a different sender than the first email to that alias.
AI definitely makes the scams more believable, a Nigerian Prince can now easily forge documents.
But at the same time AI is a double edged sword, it can be used for both offence and defense.
I don't think you can even dispute this. AI will be the one to cause the next financial crisis.
[0] https://www.cell.com/joule/abstract/S2542-4351(25)00142-4
Ethics, morals and whatever people call only exists if economy is stable. If you let this sort of opportunistic environment exist there will be people to work in it
Page 24 is where the AI stuff starts being described in detail.
> "Prediction: in 1-2 years, almost everyone will agree that open sourcing the best AIs is totally crazy as the AIs become capable of autonomous hacking of most humans and institutions, serious terrorism and creation of biological weapons, etc."
https://xcancel.com/SemioticRivalry/status/20815246004504824...