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by shagie·11d ago·view on hn ↗
> ... Many forms of issue tracking have been tried, and will be tried in this world of sin and woe. No one pretends that Jira is perfect or all-wise. Indeed, it has been said that Jira is the worst of the issue trackers except all those other forms that have been tried from time to time; but there is the broad feeling in our company that the people should track, continuously track, and that client opinion, expressed by all project management means, should shape, guide, and control the actions of management who are their masters and not their servants. ...

-- Churchill, House of Commons, 11 November 1947

1 comments
Wrong thread??
No. I was adjusting a classic quote about something that is decried as awful and no one wants to do... except all the other alternatives are worse.

It's not so much that people want to use Jira... or that they're forced to use it... but rather that people try using some other system and despite how much they dislike Jira, that other one has bigger failings.

Could go for a Bjarne Stroustrup quote with a twist:

> There are only two kinds of issue trackers: the ones people complain about and the ones nobody uses.

... but I like the Churchill quote.

Go through https://en.wikipedia.org/wiki/Comparison_of_issue-tracking_s... and after a year they'll be begging to go back to Jira... not because its great, but because the other tool lacks some necessary feature that Jira provides. Jira does everything that everyone wants, and it's awful... but everything else is worse.