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hmmm, where do I start?

> “I just have not heard a single person outside of the tech community talk about an agent that they use,”

Do non techies use programming languages or frameworks? do they design systems for their own use? They just use it without knowing. This is similar to "No one out of the automobile design industry talk about engine design"

And what about using the word "Normal" to describe non techies? so technical people are "not normal".

> They just use it without knowing

No they don't, not efficiently (if you are referring to indirect access).

"Normal" is synonym to average in this case.

"AI, how do I feed a family of 4 on minimum wage"

"Great question! You can: steal from walmart; steal from the local $1 dollar store; or just commit murder suicide!"