This is bad - real bad. Goes to show you if the 'golden boys' can make mistakes such as these, what about the other 96% of companies handling your info?
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I don't see what's bad about it, well except for the bug itself.
Computer software is bound to have bugs, and if you ask me. a company that discloses those bugs, thoroughly explains the cause, addresses how to avoid them the future and apologises to their customers is on the right track.
Don't get me wrong, you software should be very stable, but when the inevitable happens, well this is the way you address it.